Zong Cap Portal

Why every business needs Zong Cap?

Business Analytics

Get a complete report of how your team is performing

Master Number

Choose your own choice of number and create a corporate and professional image of your company.

Call Recordings

Evaluate your customer complaints and their satisfaction level. Otherthan this, improve your team's productivity as well.

Real Time Call Logs

Get detailed call logs and highlight the calls with more wait time and hold time and do a followup on missed calls.

Team Performance

Measure how your inbound and outbound team is performing

Welcome IVR's

Improve the customer journey throught intelligent call routing and measure customer satisfaction through feedback by the end of call.

After-Hours Greeting

Set after business hours separate auto-attendants with distinct greetings and call routing based on the time of the day.

Call Transfer

One agent can transfer call to another agent in few seconds if he is unable to fulfill the customer requirement.


Provide your customers the facility to drop voicemails after business hours or on any holiday.

Email Alerts

Measure your calls performance everyday through different metrices such as connection rate, wait time and speed of asnwer.

Centralized Billing

Make yur life easy by just paying bill of your all sales team through one number and reduce the extra billing.

Ext to Ext Free Calling

Your sales team can enjoy this facility by doing free calls to each other.

Monitor your Sales Team Performance on the GO!

Zong Cap will help you to improve productivity of your Sales Team and gives your customers a better experience.


Customized Solutions

Different solutions designed for businesses to boost their sales revenue, monitor sales performance and reduce extra billing costs.

Auto Dialer

  • Voice Broad Cast
  • This type of dialer makes one sided outgoing call to intended recipients and plays recorded message on call answer.

  • Survey / Tele-Voting
  • This type of dialer makes calls to all intended recipients and ask them for input (Press 1, 2 or 0) for any product ranking.

  • Predictive Dialer to connect with Agents
  • This type of dialer makes outgoing calls to intended recipients and connect only answered calls to agents. Its improves more then 50% of call center productivity by saving agents time.

Case Studies

See how we are helping companies in Pakistan to grow!

Trusted by 4000+ companies all over Pakistan

Zong Cap helps sales and marketing professionals delight customers and increase sales across dozens of industries all over Pakistan.


Companies Registered


Professionals Onboarded


Daily Inbound Calls


Daily Outbound Calls

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