Choose your own choice of number and create a corporate and professional image of your company.
Evaluate your customer complaints and their satisfaction level. Otherthan this, improve your team's productivity as well.
Get detailed call logs and highlight the calls with more wait time and hold time and do a followup on missed calls.
Improve the customer journey throught intelligent call routing and measure customer satisfaction through feedback by the end of call.
Set after business hours separate auto-attendants with distinct greetings and call routing based on the time of the day.
One agent can transfer call to another agent in few seconds if he is unable to fulfill the customer requirement.
Provide your customers the facility to drop voicemails after business hours or on any holiday.
Measure your calls performance everyday through different metrices such as connection rate, wait time and speed of asnwer.
Make yur life easy by just paying bill of your all sales team through one number and reduce the extra billing.
Zong Cap will help you to improve productivity of your Sales Team and gives your customers a better experience.
Different solutions designed for businesses to boost their sales revenue, monitor sales performance and reduce extra billing costs.
This type of dialer makes one sided outgoing call to intended recipients and plays recorded message on call answer.
This type of dialer makes calls to all intended recipients and ask them for input (Press 1, 2 or 0) for any product ranking.
This type of dialer makes outgoing calls to intended recipients and connect only answered calls to agents. Its improves more then 50% of call center productivity by saving agents time.
See how we are helping companies in Pakistan to grow!
Zong Cap helps sales and marketing professionals delight customers and increase sales across dozens of industries all over Pakistan.
Daily Inbound Calls
Daily Outbound Calls